The trusted leak detection specialist company
The only leak detection specialist company that can always deliver on your KPIs
Multiple insurance builders use our service because we deliver 100% KPI from when we receive a work order to you receiving the report.
Don't let todays leak become tomorrows costly disaster
Why insurance builders choose True Blue Plumbing
- 100% KPI turnaround times
- Own inspectors in VIC, SA, NSW and QLD
- Work reports reference AS:3500
- Reports reviewed by a licensed plumber
- Partnerships with multiple insurance builders
- State of the art technology
- Virtual assist available
Using thermal imaging, CCTV, trace and acoustic technology you’ll be surprised how fast we detect the cause of the leak.
Some of our leak detection services...
Roof reports
Detailed roof reports including references to current standards, cause of damage and rectification matters.
Shower recess
Comprehensive leak detection to shower recesses with the use of thermal imaging and pressure gauge testing.
Balcony
With the use of thermal imaging and mini CCTV we can accurately determine points of water ingress and rectification methods.
Storm drain
Our range of CCTV equipment enables us to assess the condition, layout of underground drains and accurately map out defect locations and depths.
Underground water pipes
With the use of trace, acoustic, compressed air and nitrogen gas, we can locate hard to find underground water leaks.
Sewer
Using CCTV equipment we can assess the condition and layout of sewer pipes plus map out defect locations and depths.
For the insured, here’s what happens when we receive your insurance claim work order
Our scheduling team keeps you in the loop.
within 60 minutes
You'll be called within 1 hour of us receiving the work order
Follow up
Twice a day everyday you'll be called with a message left until job scheduled
Schedule reminder
Our team sends you reminder text messages 24 hours before the appointment
On-site arrival
On schedule a leak detection technician arrives to conduct testing
For the insurance builder, here’s what happens when we receive the work order
Our scheduling team makes sure we’re aligned with your KPI.
Book specialist
Leak detection specialist will be booked within 72 hours of client contact
Test and report
Leak detection specialist will conduct test and complete a report same day
report processed
Reports are reviewed, processed and sent on the same day testing is completed
client ready report
Reports reference Australian standards and can be forwarded direct to client
Have you seen our reports?
We can send you a selection of sample reports direct to your inbox right now.
Sample reports include:
- Bathroom, shower and window leak detection
- Metal and tile roof
- CCTV
- Underground burst pipe
- Appliance fault
- Plumbing installation