Our Leak Detection Reporting Process: example bathroom scenario

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leak detection reporting

At True Blue Plumbing, we take leak detection reporting seriously. A hidden leak in your bathroom might seem minor at first, but over time, it can cause significant damage—leading to costly repairs.

Whether you’re an insurance builder needing accurate reporting or a homeowner looking to fix a leak before it worsens, our advanced leak detection techniques ensure we pinpoint the problem quickly and efficiently.


We don’t rely on guesswork

Our team uses cutting-edge tools to detect leaks, such as:

  • Thermal Imaging Cameras: these help us identify moisture behind walls and under floors.
  • Pressure Testing: we test water pressure in your plumbing system to find any inconsistencies.
  • Acoustic Leak Detection: by listening for subtle sounds of escaping water, we can detect hidden leaks.
  • Flood Testing & Spray Tests: we simulate real-world conditions to check for leaks in showers and sinks.

Scenario 1: Insurance Builders – Leak Detection & Reporting for Claims

One of the most common requests we receive is from insurance builders who need detailed leak detection reporting to assess water damage claims.

Our Process:

  1. Initial Consultation: we begin by discussing any signs of leaks you’ve noticed and gathering relevant property details.
  2. On-Site Inspection: our licensed plumbers conduct a thorough assessment using advanced tools, such as thermal imaging, acoustic leak detection, and CCTV pipe inspections.
  3. Pressure & Moisture Testing: we conduct pressure tests on your plumbing system to identify any inconsistencies and use moisture meters to detect hidden water buildup.
  4. Precise Leak Detection: using non-invasive technology, we locate the exact source of the leak without causing unnecessary damage.
  5. Detailed Leak Report: we provide a comprehensive report with photographic evidence, test results, and repair recommendations.
  6. Immediate Repairs: if required, we offer on-the-spot repairs to resolve leaks quickly, preventing further damage.
  7. Preventative Maintenance: we advise on long-term solutions to avoid future leaks and potential costly repairs.
  8. Prompt Scheduling: we contact the insured within an hour and book an inspection within 72 hours.
  9. Thorough Inspection: our licensed technicians use advanced tools like thermal imaging and acoustic sensors to locate leaks without causing unnecessary damage.
  10. Detailed Reporting: our reports include photographic evidence, leak locations, and compliance assessments, all aligned with Australian standards. Each report is reviewed by a senior licensed plumber before submission.
  11. Swift Submission: reports are sent the same day of inspection to facilitate timely insurance processing.

Learn more about our insurance leak detection process here.


Example Case: A builder contacts us after water damage is found in an ensuite bathroom.

Our inspection reveals:

  • A leaking shower screen allowing water to seep into the timber flooring.
  • Cracked tiles near the shower recess contributing to moisture buildup.
  • A previously repaired leaking toilet that might have worsened the issue.

Our comprehensive Leak Detection Report provides detailed findings, photographic evidence, and compliance assessments, helping insurance companies and builders determine the best repair method.

Want to see our leak detection reporting?

Click the button to view a sample bathroom leak detection report.

(no email address needed)


Scenario 2: Residential Customer – Leak Detection and Repair Services

Not all leaks require an insurance claim. Many homeowners prefer to fix issues before they escalate, and we provide both leak detection and repair services to address the problem efficiently.

Pricing: Our leak detection services for residential and commercial clients who contact us directly (without insurance claims) range from $300 to $1,000, depending on the complexity of the task.

Our Process:

We follow a structured and precise approach to residential water leak detection, ensuring minimal disruption and accurate results.

  1. Initial Assessment: we begin by inspecting your property and discussing any signs or concerns you have observed.
  2. Advanced Leak Detection: we use the latest non-invasive equipment to precisely locate leaks without unnecessary disruption.
  3. Detailed Reporting: after locating a leak, it is explained in detail to the client, and a detailed plan for the repairs is provided.
  4. Expert Repairs: repairs are promptly handled by our team and restored to optimal conditions.
  5. Preventative Maintenance: we will provide advice and services to help prevent future leaks, saving time and money for you.

Learn more about our residential leak detection services here.


Example Case: A homeowner notices water pooling near the shower. They call us, and we conduct:

  • A spray test on the shower screen, which fails due to deteriorated seals.
  • A pressure test, confirming no leaks from the main water supply.
  • A visual inspection, identifying aged grout and caulking as a contributing factor.

With our report, the homeowner receives a clear action plan to fix the leak—whether through minor repairs or a more extensive bathroom renovation. Plus, we offer on-the-spot repairs to resolve leaks quickly.

Want to see our leak detection reporting?

Click the button to view a sample bathroom leak detection report.

(no email address needed)


Why Choose True Blue Plumbing for Leak Detection?

  • Accurate Reporting: our leak detection reporting provides the documentation you need for insurance claims or repair work.
  • Non-Invasive Techniques: we find leaks without unnecessary damage to your property.
  • Expert Recommendations & Repairs: we don’t just identify leaks; we fix them, preventing further damage and costly repairs.

FAQs: Leak Detection Reporting & Common Concerns

How much does leak detection reporting cost?

Our pricing ranges from $300 to $1,000, depending on the complexity of the job. This applies to domestic and commercial clients who contact us directly without going through insurance.

How do I know if my bathroom has a hidden leak?

Signs include unexplained water stains, musty smells, loose tiles, or a sudden increase in your water bill.

Will I need to replace my whole bathroom if a leak is found?

Not necessarily. Minor leaks can often be fixed with sealant, re-caulking, or small repairs. However, long-term leaks might require more extensive work.

How long does a leak detection inspection take?

Most inspections take 1-2 hours, depending on the complexity of the issue.

Do you provide leak detection reports for insurance claims?

Yes. Our detailed reports include test results, photos, and expert assessments to help with insurance claims.

Can you fix the leak once it’s detected?

Absolutely! We offer full plumbing repair services to resolve leaks quickly and efficiently.


Connect with True Blue Plumbing for Professional Water Leak Detection Services

We pride ourselves on attention to detail, efficiency, and thorough reporting to assist in making claims process easier for you and policyholders.



Contact us today to find out how we can help with our reliable leak detection reporting services.